Terms of service

Right now you can design a bra and see its price, but we aren't taking orders yet. These terms apply to every order once ordering opens.

• We make your bra from the measurements you give us, following the guide in the designer. Please measure carefully. If you'd like help, ask for a video fitting call before you order.
• The size we show is a starting point. Your maker works from your measurements, not just the label.
• If something in your measurements or notes needs a closer look, a fitter reviews your order before anything is cut and may email you a question.
• The 3D preview shows the style and colours. Real fabrics, colours and fit can look a little different, and your bra is made from your measurements, not from the 3D figure.

• Prices are in Indian rupees and include any taxes that apply.
• You pay a 50% deposit when you order. Your order is confirmed, and production starts, once the deposit is received.
• We ask for the rest of the price before we ship, and send you a payment link.
• The price is fixed when you order. If our prices change later, yours doesn't.

Your bra usually reaches you about 2–3 weeks after we receive your deposit. A fit review, a question about your measurements or a fabric delay can add time, and we'll tell you if that happens. See Shipping & delivery.

• You can cancel for a full refund of your deposit until we start drafting your pattern. Your order page shows when that happens.
• After that, your bra is being made only for you, so it can't be cancelled, except where it's our fault or the law gives you the right.

Because each bra is made to order, we don't accept change-of-mind returns. If it doesn't fit, or there's a fault, we put it right. See Returns & fit promise.

Our fitters adapt your bra to the needs you tell us about, such as after surgery or while nursing, but we aren't medical professionals and nothing we say is medical advice. If you're recovering from surgery or have a medical condition, please check with your doctor too.

The Measurelle name, logo, designs, 3D previews, photos and text on this site belong to us. Please don't copy them for commercial use. We won't share photos or details of your order without your permission.

We take care to make every bra well. As far as the law allows, our responsibility for an order is limited to the amount you paid for it. Nothing in these terms takes away your rights under the Consumer Protection Act, 2019.

These terms are governed by the laws of India. If we can't settle a problem together (please start by emailing us or our grievance officer), the courts in [City] will decide.

We may update these terms. The version on this page when you order is the one that applies to your order.

Email hello@measurelle.com, or see Contact.